Policies/Shipping/Payment

 All items come from our smoke free home. If you have any questions,
please contact me prior to purchasing!

Custom Orders and Semi-Customs
Custom orders are handled on a case by case basis.  When your custom order slot is paid in full, you will be added to my orders list and I will give you an estimated timeframe for when your order will be completed. Likewise, if you need your item by a particular day, please let me know so I can do my best to meet that deadline. Please keep in mind that I am a Mom of 3 kids, ages 5, 3, and 20 months, and they are my first priority. :-)

Payment Options
Paypal is the preferred form of payment. Please pay for all instock purchases within 24 hrs. Any items that I have not received payment for within 24 hours will be cancelled and restocked. For custom orders, you have 24 hours to pay your invoice after I send it to you through Paypal.

Shipping
For domestic purchases, I ship via first class mail or Priority Mail with delivery confirmation through the USPS. I am not responsible for item(s) after they are shipped and I do recommend insurance on every purchase. I will do my best to ship instock orders within 48 hours.

International Orders
Shipping to Canada and internationally is welcome; however the customer is responsible for all duties and taxes. Shipping costs to Canada are the same as US purchases. International customers will be billed for any additional shipping costs through Paypal after the sale is complete. Please contact me if you require a shipping estimate prior to purchasing. 

Return Policy
Your satisfaction is very important to me, however, all refunds will be at my discretion. If there are any questions about a particular item, I ask that you email me prior to purchasing so that we can discuss them. If I do issue a refund, it will be less shipping charges (unless the return is due to my error in making the item(s)) and will only be issued after I have received the product back. The buyer is responsible for shipping the item back to me as well.

 Because of the nature of the product, Cloth Menstrual Pads are not returnable unless there was an error on my part. If that is the case, the pads must be returned to me in new/unused/unwashed condition.

I ask that you please contact me within three (3) days of receipt of your purchase if you are not happy with the item(s) so that we may discuss how to address the situation.

Layaway/Trades
Layaways and trades are handled in a case by case basis.
Please contact me to discuss terms.